Quality Planning
- Set hierarchical quality goals
- Classify customers
- Determine customer needs
- Develop product features that meet customer demands
- Monitor and plan the development process
- Establish process controls and convert them into operational plans
Quality Control
- Evaluate actual performance
- Compare actual performance with quality objectives
- Take action on differences by enforcing and monitoring
Quality Improvement
- Resources required to ensure annual quality improvement
- Identify specific needs for improvement in an item
- Diagnosing the cause to facilitate corrective action
- Standardization and consolidation of achievements
Supply Chain
- trategic partner
- Quality partner
- Integration partner
- Technical partner
